Your spa treatment times are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us via telephone and or text (NOT BY EMAIL – we do not accept cancellations by email) at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee equal to 100% of the cost of the scheduled service. Clients who fail to cancel more than TWO hours prior to their appointment time OR miss their appointments without giving any prior notification (“no-call, no-show”) will be charged in full for the scheduled service. Spa Packages and multiple service appointments require 48 hour cancellation notice. We recognize the time scheduled for clients and staff is valuable and therefore have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time as we keep a wait list.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift card to guarantee a reservation so please have your credit card and/or gift card ready when booking. You will not be charged unless there is a cancellation less than 24 hours prior to appointment time or no show. Upon checkout, guests may choose their method of payment of CASH or Credit Card – we do not accepts check. In the event that the credit card transaction is declined, the balance due will be charged to the client’s spa account, and the client will be responsible for paying the balance prior to booking any future services.
Personal checks are not accepted.
We accept Visa, MasterCard, American Express, Discover.